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NovaCartel is an East African automotive and mobility marketplace connecting serious buyers with trusted dealers, manufacturers, and curated lifestyle brands across Kampala, Nairobi, and Kigali.
We focus on verified vehicles, transparent pricing, and digital‑first experiences so customers can research, configure, and secure their next vehicle or mobility solution with confidence.
We are building the next generation of automotive commerce in East Africa and are always interested in driven people who care about technology, data, and customer experience.
If you are a student or professional in engineering, design, data, or operations and would like to explore roles or internships, send a short CV and portfolio link to careers@novacartel.africa.
NovaCartel operates at the intersection of mobility, fintech, and logistics in one of the fastest‑growing regions in the world.
For investor materials and partnership discussions, please contact our team at investors@novacartel.africa and we will share our latest deck, metrics, and roadmap under NDA.
We are available for interviews, expert commentary, and features related to automotive trends, electric mobility, and digital commerce in East Africa.
For press enquiries, please email press@novacartel.africa with your publication, deadline, and angle, and our communications team will respond promptly.
After completing a purchase, you receive a unique Tracking ID on the confirmation screen and via email/SMS.
Use that Tracking ID on this site or share it with our support team to view the latest status, inspection updates, and estimated delivery window for your vehicle or merch.
Email: support@novacartel.africa
Phone (Uganda): +256 701251912
Offices: Kampala • Nairobi • Kigali
Our support hours are Monday–Friday, 9:00–18:00 EAT. Outside these hours you can still email us and we will respond on the next business day.
For vehicles, cancellations and changes are handled case‑by‑case before shipment or registration, in line with dealer and financing agreements.
For merchandise, you may request an exchange or return within 7 days of delivery if items are unused, in original packaging, and accompanied by proof of purchase.
How do I reserve a vehicle?
Configure your vehicle, add it to cart, and complete checkout with a supported payment method. Our team will then contact you to confirm paperwork and delivery.
Which payment methods do you support?
We currently support cards (Visa/Mastercard) and mobile money options including MTN MoMo, Airtel Money, and M‑Pesa.
Do you handle registration and insurance?
Yes. For most markets we can assist with registration, number plates, and recommended insurance partners as part of the handover process.